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Bookings and service

Siyana صيانة

Repair shop jobs: intake, quote approval, tracking page and receipts

The board with jobs in each stage: received, diagnosing, waiting for approval, waiting for parts, repairing, ready

The problem

Repair shops take endless "is it ready?" calls, chase customers for price approval, and lose track of parts cost and what each job actually earned.

How it solves it

Book an item in, print a receipt with a QR code, and give the customer a link to follow the repair and approve the price from their phone. Move jobs across a board, send WhatsApp updates in one tap, and see what each job earned.

Features

  • Book in under a minute: customer, item, serial or IMEI, condition and deposit
  • Board from received through repairing to collected, with late jobs flagged
  • The customer approves or declines the quote online, and the job moves on
  • One-tap WhatsApp message written for the current step
  • 80 mm thermal receipt, A5 receipt and a sticker label for the item
  • Report with parts cost, profit, common problems and jobs per technician
  • Templates for phone, computer, car and appliance shops
  • Technician PIN: can update and take payments, but cannot delete or see the report

Deploy in 3 steps

  1. Press Deploy.
  2. Open the server's address and create a password.
  3. Add a domain for HTTPS.

Deploy buttons open Hostinger. The tools also run on any server with Docker.

Who it is for

  • Phone repair
  • Computer repair
  • Car workshops
  • Appliance repair

Or with Docker Compose on any server

git clone https://github.com/mashraf1997/siyana.git && cd siyana
docker compose up -d

Works with

Install it for me

Don't want to touch a server? We'll set it up

The MirrorORG team handles the setup. Prices depend on the tools and the amount of data.

Install

The server, the right pack, your domain with HTTPS, and backups.

Contact us

Install and set up

All of the above, plus your business data entered, templates for your business type, and WhatsApp and payments connected.

Contact us

Install, set up and train

All of the above, plus a training call and one month of support.

Contact us

Tell us in your request

Your business type, the tools or pack, whether you have a server, whether you have a domain, your name, and your email or WhatsApp.

Never send passwords in this form or in a message. The GitHub request is public.

Questions

Is Siyana free?

Yes. It is open source under the MIT licence, with no monthly fee. You pay only for your own server.

Where is my data?

On your server. Your data lives in Docker volumes that you control, and you can back it up.

Do I need a programmer?

No. Press Deploy, open the server's address and create a password. Connecting outside services takes a few steps, which are explained in the tool's settings.

Can MirrorORG install it for me?

Yes. With the install service we set up the server, the tools and your domain, and we can enter your data and train your team.

Does it support Arabic?

Yes. It works in Arabic and English, and it is right-to-left ready.

How do updates work?

Press Update in Hostinger's Docker Manager, or run docker compose pull && docker compose up -d. Your data stays in Docker volumes and is kept.

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