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Communication and marketing

Takyeem تقييم

Google reviews: ask every customer by QR, hear complaints privately first

Dashboard with average rating, distribution, trend, tags, staff and branches

The problem

Happy customers rarely leave a review without being asked, and the first time you hear about a bad experience is often a public one-star review.

How it solves it

A QR code on the table or receipt asks how the visit was. Everyone can reach your public review page, and an unhappy customer can also tell you privately, so you get an alert and can call them the same day.

Please note: Every customer can reach the public review page; it does not filter out unhappy customers, in line with Google's review policies. Not affiliated with Google.

Features

  • No app and no account: the customer taps 1 to 5 stars in seconds
  • Telegram alert with the complaint and an optional phone number
  • Dashboard with average rating, distribution and ratings per day
  • What customers praise and complain about, counted from quick choices
  • Branches, each with its own review links and poster, compared side by side
  • Staff ratings: each person can have their own QR
  • Feedback inbox with notes, handled status and a WhatsApp call-back button
  • Printable posters and CSV export

Deploy in 3 steps

  1. Press Deploy.
  2. Open the server's address and create a password.
  3. Add a domain for HTTPS.

Deploy buttons open Hostinger. The tools also run on any server with Docker.

Who it is for

  • Restaurants
  • Cafés
  • Clinics
  • Salons
  • Shops

Or with Docker Compose on any server

git clone https://github.com/mashraf1997/takyeem.git && cd takyeem
docker compose up -d

Works with

Install it for me

Don't want to touch a server? We'll set it up

The MirrorORG team handles the setup. Prices depend on the tools and the amount of data.

Install

The server, the right pack, your domain with HTTPS, and backups.

Contact us

Install and set up

All of the above, plus your business data entered, templates for your business type, and WhatsApp and payments connected.

Contact us

Install, set up and train

All of the above, plus a training call and one month of support.

Contact us

Tell us in your request

Your business type, the tools or pack, whether you have a server, whether you have a domain, your name, and your email or WhatsApp.

Never send passwords in this form or in a message. The GitHub request is public.

Questions

Is Takyeem free?

Yes. It is open source under the MIT licence, with no monthly fee. You pay only for your own server.

Where is my data?

On your server. Your data lives in Docker volumes that you control, and you can back it up.

Do I need a programmer?

No. Press Deploy, open the server's address and create a password. Connecting outside services takes a few steps, which are explained in the tool's settings.

Can MirrorORG install it for me?

Yes. With the install service we set up the server, the tools and your domain, and we can enter your data and train your team.

Does it support Arabic?

Yes. It works in Arabic and English, and it is right-to-left ready.

How do updates work?

Press Update in Hostinger's Docker Manager, or run docker compose pull && docker compose up -d. Your data stays in Docker volumes and is kept.

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